In this video Ken McElroy dives deep into the strategies and real-life examples behind scaling a business from a modest start to a billion-dollar in revenue. Using stories from companies like Starbucks, Uber, and Airbnb, the Ken highlights the critical steps of starting small, perfecting a model, and scaling effectively while overcoming challenges along the way.
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#kenmcelroy #realestate #realestateinvesting #Startup #Scaling #BusinessGrowth #Entrepreneur #BillionDollarCompany #Starbucks #Uber #Airbnb #RealEstate #Franchise #JointVenture #OperationalProblems #CashFlow #Mentorship #CustomerService #Accounting #MarketChanges #PoliticalForces #Competition #Innovation #LifeLock #Cybersecurity #Microsoft #Amazon #SystemReplication #Investment #DebtEquity #Acquisitions #TeamBuilding #GoalSetting
So everyone asks me, How do you build
$1,000,000,000 company? Here's how you build
$1,000,000,000 company. The first step is to make sure
that cash flows at 1 million. So you never start
with $1,000,000,000 company in mind. You always start with $1,000,000 company
because that's a lot easier to do. It's a lot easier to grow something
to $1,000,000 of revenue a year. The hard part is actually scaling
from there. Imagine going from 1 million to 1 billion. That's a hundred X growth. There's a lot t
hat goes out between
1,000,001 billion. So you don't have to look any further
than just look at people that have done it,
that have been a little more public. For example, I'm from Seattle,
so Starbucks started with one little store in the area called Pike
Place down in the Seattle area. And then was Howard Schultz
perfected that model. He started to replicate it in that area. And then there's more problems. The more that you scale,
you have to learn. How do you franchise
our new joint venture?
And when he started a franchise,
then you start a franchise. States, areas, countries, even the world. And then from there, as you guys know,
he left, the company came back in, and there were all kinds
of operational problems. Each time that you get bigger, there are things that you'll never foresee
ever. When you start with just one. Amazon
did this, Airbnb did this, Uber did this. They all start
with one proven method or model, and then they perfect that
and then they scale it. So the way to d
o it
in real estate is the exact same way. Find the model on the system that works
and then replicate it and scale it and make sure that it's profitable
and make sure that you get lots of mentors, coaches along the way because you'll have a zillion questions
that we'll never answer. If you wait until you start
and your business evolves as you grow, so you never know quite
what's going to happen next. You just have to have faith
and make sure the cash flows. As I keep saying,
So let's just take S
tarbucks for example. When they opened their very first store,
they more than likely never thought that they were going to sell merch,
that they were going to sell coffee beans worldwide in things like Safeway
and Smiths and all the local grocers. They probably never imagined
they'd be serving Starbucks on airplanes or even have those little pods
that you use in your curing. All those kinds of things came way later
because they just started with how to be the best experience
they could be in tha
t one store. The same is true with real estate. You have to perfect things like
accounting, customer service, cash flow, the whole experience has to work
for your investors or for yourself. And then from there, when it's
really tight, that's when you scale. That's when you decide to franchise. And then once you start to do those
things, that will start to come off again. There's all kinds of things
like the market changes or bureaucracy or even political forces that might even
create resistance
for your growth itself. I'll just use Uber as an example. When Uber first started coming out,
they started to test in San Francisco and all the major cities. That's
where they wanted to try to perfect. Well, the taxi unions started
come out after them, of course, because they're taking market
share away from the taxi. The same thing is happening with Airbnbs
and hotels, and the same thing happened with Starbucks when all these other brands
started to come out. So that's a good idea. So just like
Uber and Lyft
and just like Starbucks or Seattle's Best Coffee or Peet's or whatever,
you're always going to have people competing against you, but they see you
paving a way with a new business model. So once in a blue moon, entrepreneurs
come up with the idea, and that's actually when you think about it, the right way
to approach any kind of a business. You don't actually need
to have the whole business figure it out. You just need to see or think of something that nobody's doing yet
that make
s everybody's life easier. So many of you might have seen the video with my friend
Todd Davis, who started LifeLock. There was a time where personal ID
and theft wasn't so prevalent. Now it's very prevalent. There's lots of people
trying to steal your data. So LifeLock was way ahead of its time. So my friend Todd, who's a marketing guy. But how do I create an industry to protect
the consumer from personal ID theft? And that's how he created LifeLock. And then he went out
and found all the people
to help them accomplish that,
because it was a good idea and because that was happening
at that time. Now we're all under attack
for cybersecurity. But back then that was a revolutionary
idea and everybody was saying That's never going to work. New entrepreneurs enter the space and
they find a better way for the consumer. It takes away market share from old models
that are previously broke. So I had the benefit
of growing up in Seattle and of course in Seattle we had Microsoft,
we have Amazon,
we have Starbucks, we have a lot of real big entrepreneurs
that started from that particular area. They all started small and scaled. Now you don't have to have
all those skills just like I did. All you need to do
is find people with skills and you need to ask the right questions and see what
you actually need to take the next step. So at different stages,
you need different things. Obviously, in the beginning
you just want customers in cash flow to be able
to cover your operating expenses. But
then from there to scale it,
you actually need better systems and you need a really good
accounting system. You need better i.t. You need to understand debt and equity. You understand how to onboard employees
and keep them and then attract them
and paint a bigger picture together. Maybe a piece of the company later
through shares or through equity or something like that. Key to growth is always finding the right
people and just getting them on the bus and then send the bus down the road
and then
putting them in the right seats later
because you don't quite know all of the things that you'll need
until you actually need it. You'll see that you don't
have a good marketing department. You'll see that you're having problems
with your accounting. You'll see that
you don't have enough investors. So how you pull this off is to reassess
where you are each and every year. You have to take a hard look at what
you've done from the prior year and then set really,
really good goals for the next. Th
at is the right way
and that actually sets you on direction. And on course,
there's lots of distractions that can take you off a course
from your original plan. So the plan has to be agreed to written just like personal goals
or business goals are the same thing. You need to know what direction
you're heading. Then you need to take a look at am
I on track or am I not on track? And why? Each year, as we were growing our company
from 1000 units, 2000 units or 10,000 years. You have very specific g
oals
and very specific needs based on that kind of growth. It's no different than a Starbucks
when you start from one and you want to expand to ten stores,
you're going to need ten locations. You're going to need ten managers. You're probably going to need investors
to be able to pull all that off. You don't particularly know all that. But while you're raising money for those things,
you can always point to that one store or you can always point to those thousand
units and you can show them the
track record of everything that you've done. So what everybody's betting on is you. What they're betting on is your team. What they're betting on
is that you can replicate what you've just done,
and they're going to trust that you hire the right people
to pull all that off and hit your goals. So once you have your direction,
once you have your goal,
let's say to buy 1000 units, for example. Now you got to figure out
how you're going to get there. So part of
it is going to be debt and equity. So
that might be
you or might be somebody else. Part of it is going to be property
management, asset management, finding investors, looking at deals, acquisitions,
underwriting, whatever it is. And so you can't be a jack of all trades. You have to actually find people either in-house, you hire them
or you use a third party. But always you have to make people
do what they said they're going to do. For example,
if you want to buy a thousand units, you probably have to look at 5
to 10000 units and mak
e offers on at least two or 3000
units to be able to buy a thousand units. So you can work backwards and
so you can set your acquisitions person and your analysts
and all the people that you need to be able to do the due diligence
and everything to pull that off. That all has to be set
and everybody stays in their lane. In other words, we have one person
that's in charge of due diligence. We have one person that does all the
underwriting, and this is our analysts. And then we have our acquisitio
n person
that goes out and finds real estate deals and it all flows
through my Tuesday meeting. Now, this all happened
over a long period of time. And the beginning, of course,
it was all me. But as you start to maximize your own time
and try to take a look at how you can do that,
you actually have to trust and delegate. And then more importantly,
make the people accountable and have them stay in the lane and perform
as to what they're doing. For example, if I'm not getting enough
deal flow, it'
s the acquisition problem. And then, of course, if there's not enough
deal flow, there's not enough business for the analysts and of course there's
not enough business for the due diligence. So all of it
has to do with the acquisition. It might all start there. So that might be where I put
all my pressure is how many deals
are we looking at each week? How many offers are we making each week? And then that all just flows down
to deal flow because it's just a numbers
game at the end of the day. So
you don't start with $1,000,000,000 company in the beginning,
you're just trying to survive. You're just trying to have enough income
to cover your expenses and then scale as much as you can. And then you start to realize the wheels start coming off
and then you have to figure all that out. Scaling is really more of a mindset. Like I know a lot of people that just are very comfortable
with just owning a thousand units and not having a big company
and not having a lot of people. And then for me,
I wanted to scale up to 10,000. I wanted to push the envelope
all that I could. So some of it just
depends on the individual and the team. And when you have vision,
then more people jump on that vision. You're going be able to hire better people because they all want
to be part of a great success. I never started with a 10,000 unit vision
because it's kind of unrealistic if I'm sitting across the table
from somebody and our own anything yet, and I say, I'm going to
I want to start $1,000,000,00
0 business. They're basically going to laugh at me and say, Well,
why don't you just buy one property? Or you start with that. They're going to expect that
you gain the experience and the wisdom that you're able to attract a team
to be able to help you pull that off. And trust me,
once you start to gain momentum and once you start to produce, more
and more people will notice and it'll be more
and more easier to hire people and bring the right people on board
and get them on the bus. Eventually y
ou'll find that you'll soon
get them in the right seat, and then that bus will start
speeding down the road and most of it
will just create its own momentum and you won't even have to do anything
other than be the visionary and just keep it on the right
road, on the right track. Or once you get to $1,000,000,000 company,
your problems never stop. You just now have more issues of trying
to scale from 1 billion to 10 billion. Let's say if you want to see
how I'm going from 2 billion to 8 billion,
which is our current next
plan, check out this video.
Comments
If you appreciate the effort we're putting into these videos and want to support the channel, share this with someone you think would benefit! It would really mean a lot.
This is great. Thx Ken
What do you think will happen in 2027 with multi family market and investors when the gov will drop the depreciation to 0
Just FYI, 1 million to 1 Billion is a Thousand X growth