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British Airways - A Family Affair

To commemorate 100 years of flying, we recently flew two flights with a top crew of mothers and daughters and other British Airways family members between London and Kuala Lumpur to surprise our customers with a flight to remember. Our family, proud to be flying yours.

British Airways

4 years ago

[Announcement] This is a special flight this evening: as part of our centenary commemorations we've organised a series of one-off events to celebrate, and to showcase the very best of British Airways. This flight is crewed by a very special team: all your cabin crew this evening have been selected on the count of unique and long lasting links with the airline. In more than one case, this involves two generations of the same family working together tonight. The cabin crew this evening will be doi
ng their very best to exemplify the characteristics we embrace at this company and to deliver the service you both expect and deserve. Sit back, relax and enjoy the flight with us this evening. [Donna] My name's Donna and I'm a Worldwide CSL... [Ellie] I'm Ellie... I'm on Mixed Fleet main crew... [Together] ...and we're mother and daughter. [Donna] Yeah, mother and daughter [Karen] I'm Karen Nicholls, I'm a Cabin Service Director on Worldwide, and this is my daughter Victoria Nicholls. [Nikki] I
'm Nikki and I am Chris' daughter. [Karen] There's mother and daughter in First, mother and daughter in Club, and mother and daughter in World Traveller. [Keith] It's really unique, I must admit I've never had anything like it. There's something about the bonds between the family members on board... that acts as an extra level of camaraderie. [Nikki] Alongside mum, her brother is also a Cabin Service Director for us on Worldwide fleet and he has been flying since the early eighties, I believe...
yeah, the early eighties, so a long time. But also, a very special man, very dear to our hearts, my grandad and your dad, he was an engineer for BA and we lost him a year ago so this would be a very proud moment for him today to have us flying together. [Donna] I met my husband 30 years ago and we got married; we flew on married rosters for 12 years. Ellie used to come all over the world with us, as did the children. My brother worked on the ground and her father is a training captain on the tr
iple seven. [Alexandra] We have histories throughout our family with British Airways going back to my mum and it was from her joining BA that got me interested in the role. And so as soon as I turned 18 I became cabin crew and that's where I am today, because of her. [Beverly] My father-in-law, he joined the airline as an engineering apprentice, and his brother, and they both did over 45 years starting with Scottish Airlines and then it became British Airways. [Carrie] This is my memorabilia fro
m over the years. When my father was based in Hong Kong we used to fly backwards and forwards on the jumbo jet and I think it has just about been brought into service, and now I'm working on it: it's sort of [...] it's quite bizarre, but I love these photos and we even have a jumbo jet that they've repainted in this retro Landor livery. [Lisa] I grew up with British Airways, with BOAC, with my father who was in the airline as a pilot, and he's no longer with us anymore, and I know that he'd be a
bsolutely thrilled. [Chris] Everybody's just lovely. It's so unique to get the opportunity to fly with mums, with their daughters. [Nikki] Very special, very privileged within our roles to be able to do that really. [Donna] We're joined at the hip together! We've been working in same cabin, on the same side... so that's been good, hasn't it? [Ellie] Really lovely. [Donna] And on the trolley, she's even calling me mother [laughter]. [Karen] She's bossing me around in the galley. [Keith] The custo
mers have definitely noticed: we've had people coming up to us saying "so what's going on today? This crew are unbelievable, what's happening? Who are you all? When can I fly with you again?" So yeah, really, really special. [Brian] There's real buzz about the plane... the staff are really buzzing, it's because there's so much happening. [Donna] Well it's been phenomenal. On the drive in the car on the way here, Ellie actually said "Mum, this is a dream come true, so I feel really proud, very ex
cited we've had a really nice time. [Ellie] I think, as well, we wouldn't normally ever be able to fly with each other, being on different fleets, so having the chance to fly with each other is just amazing.

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