Ep 2: How Women are Transforming India in the Legal-Tech Space? Namita Shah

A Place to have conversation with entrepreneurs Mumbai the City of Dreams [Music] Hello guys Welcome to Jumpstart Season one Mumbai my name is Rashika and jumpstart is here to inspire we're back with another guest today. Our today's guest is here to empower. She loves to trigger her mind on stereotyping thoughts and makes you think about those too so come let's find out who it is Hello ladies and gentlemen welcome to Jumpstart Season 1 Mumbai our today's guest is Namita Shah she is the co-founde

r of Presolv360. it's an online dispute resolution platform so come let's talk to her and know a little more about what exactly is this platform and how can it help us Hi Namita, Welcome to Jumpstart Season 1 thank you for having me thank you for being a part of this session it is a pleasure to be here to have this conversation likewise I'm really excited to talk a little bit more about my journey Tech space okay so we're going to tap into your mind and we're going to try and understand how do y

ou come up with such interesting Solutions and thoughts I look forward to it Great! So Namita my first question to you is tell us a little bit about legal Tech space about the mixture of legal and Technology oh you know very interestingly um if you would have asked me this some years ago law and Technology were often not even used in the same sentence and I think it's pretty much status quo but then what happened is Covid where everyone was forced to move online so was the legal sector and there

started an inevitable movement in the legal ecosystem to move online as well okay and in a way of speaking it is nothing different from all other sectors that we look at so it is nothing different from let's say what fintech was to finance or edtech is to education it's just similar where legal Tech is nothing but using technology in legal aspects you know to put it simply that's all it is you know although it was never looked at it like that before now uh they do belong in the same sentence ri

ght and legal Tech is just that it is using the legal ecosystem by infusing it with technology so it becomes more accessible more affordable more convenient and in a way of speaking more seamless got it it's actually true right I don't think anyone before thought that they could uh take technology to Legal I don't think that was something very common as a thought right you know actually it's very interesting because if you talk about the Indian judicial space as well uh this actually was happeni

ng even before okay just to give you an example there is something known as the e-course project that has been in India since a while now concepts of using technology did exist even before it's just that it's more prominent now and people did not look at it that way but to give you an example earlier legal documents used to be handwritten or typewritten today there is use of let's say you know documents like Microsoft Word Etc which has certain automated Technologies like dictation all of those

aspects all that is nothing but users technology in law it's just that you know when it comes to Legal Tech oftentimes there is a lot of hindrance so there's a lot of resistance but in fact technology has always been used just in different forms and now it's being used in more prominent ways but it wasn't that it was not used you know just to give you an example all case laws today we can search analyze laws are being established in the country all that is nothing but use of technology and law i

n law which has been happening since a while now so it's not very novel of course how you use it to accelerate the entire legal ecosystem that has picked up pace so that is what is different today as compared to a few years ago so Namita tell me something is like specially in India I think, you can correct me if I am wrong all these documentation aren't centralized right so is that a problem in the space okay let me put it this way that which industry in India today you think is centralized is e

ducation really centralized you know right in Bombay itself I can show you at least eight to nine different curriculums none of which are centrally similar across even the state forget the country similarly if you look at Banks of course there are basic outlining principles that are common but are two credit cards for example really centralized or similar or documentation of that is it really centralized or similar so similarly even in this space of course you know that there is no centralized r

epository but that not centralized I do agree that here every Court gives their own judgments and then as it moves to higher courts there are different outcomes as well in similar situations but then that's also what progress means right you have to question what was happening before and then look at newer and better resolutions and newer and better case laws as well yes there isn't of so to say centralized repository but now that is being built as we speak it is becoming better as we speak just

like in other Industries for example today all case laws are all published virtually there is a database that's not available for let's a decade ago old case laws but at least in the past few years there is a centralized repository judgments May differ right because that is you know specific to each Judge & Court correct but we are trying to move towards a more centralized space but then also no two disputes are no two legal issues will be exactly same so how do you only have one centralized re

pository correct so it is the nature of the industry also is why there's this complication right one of the many reasons but yes so Namita understanding this space now let's try and understand about ODR that is the online dispute resolution on which India is the world's most litigious country today when any legal issue happens you know at a drop of a hat people say court me leke  janege or you know we'll see you in court let me just call my lawyer and that's what actually happens and today's gen

eration in India is bearing that brunt of Pendencies of over I really have the bandwidth to go to court wait for seven eight ten years for a probable outcome in my favor invest in you know lawyers resources court fees today does that make sense but does that mean that one lakh is not important enough of course for a small business it is yes you know at the Supreme Court level it may not be but how do you bridge that Gap that has to be alternatives to result to resolving disputes and that is what

ODR is it is nothing but alternatives to the main litigation as a form of dispute resolution which was existing since a while ago you know it was called ADR it is called ADR which is Alternative Dispute Resolution which means using different resolution mechanisms to resolve disputes outside of court and all of these are absolutely legal because when we started as well you know we were asked or we sometimes still ask now that is it even legal does alternative dispute resolution means under the t

able settlement it absolutely doesn't it is very very legal it finds Acceptance in our laws as well and it also finds Acceptance in courtrooms in government bodies in private Enterprises and now even among citizens so ODR is it in a few clicks satisfy ODR but it is just that you know when you break it down it's nothing novel it existed since before we're just doing it in a more Innovative accessible faster and seamless way correct so is this something like out of court settlement yes it is out o

f court certainly a resolution methods like arbitration like mediation like negotiation and even settlements are a part us an idea of what exactly Presolv360 does so you started this company sometime back with other two this came about so Bhaven and I are college friends we met in the first year of college itself we then pursued chartered accountancy and law together Aman and Bhaven know each other practically their whole life did School in college together he then went to do insurance and manag

ement after that and it so happened that you know all three of us in our experiences Aman in the insurance sector and  Bhaven and I in the CA and law field when we were working we came across disputes and we came across disputes at multiple phases and stages to give you an example you know there was an MNC trying to do some business in India vis-a-vis a small Trader trying to make some money in India and a dispute was the beginning of the end for them you know whether it was that MNC or the smal

l Trader and everybody in between whenever a dispute does arise you end up going to your lawyer you end up going to court and you know that's sort of the beginning of the end because it's just long drawn battles and Uphill climb after that that's when you know three of us so we did not choose entrepreneurship realized that there has to be a mechanism for parties to try to attempt resolutions without having to wait for years and years and decades and decades without having to go through procedura

l complexities and without having to pass it on as a legacy issue instead of it just remaining a legal made available to businesses to citizens in India and that's how online dispute resolution came about for us when we dug up more about it in fact the gram panchats in India are one of the finest what is that that is ADR okay but imagine giving access to that in a few clicks to businesses or citizens today right that is what we're building with Presolv360. that's how it started with the that's b

eautiful so Namita  when I was doing my research I came across this article where I think Bhaven Shah had contributed his thoughts and he was issue right and so you're saying a solution like this can help all these small Enterprises to get have to recover one lakh what am I going to do right there are now solutions that we have in themselves even on the other side if it's a large corporate who they are selling to right they now have an opportunity to actually come on equal footing and ensure tha

t the news that are meant to be given to them are given to them so some of these are the solutions that we are working on Infact with technology it's  also possible to resolve disputes of a few thousands today even if you have to recover 5000 from somebody you are definitely not going to go to court you are also not going to do you know in-person proceedings like arbitration and mediation and have a legal expert help you and all of that but that does not mean you should let it go correct so how

do you resolve these kind of issues technology is the answer because it brings it down to that level where with a few clicks and with automated Solutions and Technologies and machine learning these kind of outcomes are now possible I in fact when you say about a thousand five thousand I know a few businessmen who've let gone lakhs of rupees exactly they cannot just go to court and get this thing because it's going to be time consuming it's going to take a lot of money a lot of resources and that

I think in that case the solution is such a perfect thing for them right absolutely  so uh Namita when you said okay if it comes to the kind of disputes that we are administering uh the focus is definitely on small to Mid value disputes at the moment because we find acceptance there and especially after Covid that was a direct plug-in because for small to Mid value disputes are not going to expand all that money to meet in person take it forward and all of that and whilst ODR is still novel acc

eptance is going to take some time but for small to Mid value disputes people are more forthcoming because no other solution actually exists for them so we found a footing over there as the first step when it comes to small to Mid value commercial disputes however platform has also been used for much larger disputes running into crores and they've also been used for non-commercial disputes as well okay so from a platform perspective that way it's agnostic but we restrict ourselves to civil dispu

tes all right so it's just going to grow with time absolutely this is only step one in a very very long journey ahead okay so uh having to know that about result 360 is there any other ODR companies in India or any other competitors and if there are how are you different from them sure you know talking of competition I think our biggest competitors mindset because when it comes to uh you know trying anything new or trying anything online for the first time the resistance is tremendous you know c

an you imagine being the first person doing a UPI transaction the resistance at that stage or taking a loan online via fintech the first person to do that the resistance is tremendous at that stage but once more and more people try they understand the convenience and start moving towards odr being optimal dispute resolution more than just online dispute resolution so that's the goal today there are a handful of online dispute resolution companies in India that are doing some great work and we de

finitely believe that a lot more work needs to be done we already have a backlog of work run if we do the maths of how many remain unresolved and unregistered anywhere we definitely need an ecosystem to ensure that everybody tomorrow has the opportunity to resolve the disputes that they have with a few clicks four crore cases huh, yeah four crore cases, that is a huge number So um so you've been telling us about this industry and you're telling us how this industry is coming up can you tell us a

little a few obstacles that is present in this industry yeah you know I keep saying that we eat obstacles for breakfast lunch and dinner have been doing that since we started Presolv but that's what makes it interesting but you know as I told you one of the issues that we face is awareness because you know as you also said that you know you did not know of dependencies or the issues or something like odr existing and that is one problem that we continue to face you know acceptance or just aware

ness about what we are doing often times you know people say is this even legal now we have very good answers to uh you know deal with that but just to give you an example one of the ways in which you can resolve disputes out of the court is called mediation okay so we had attended a seminar and somebody next to us who was attending it as don't know the term mediation exists unfortunately uh but you know as we say that you know meditation is a actually what the Mind similarly mediation is to a d

ispute it is one of the most mature way of dealing with disputes but the awareness is low but that is changing even the you know courts different judges if you see are coming out and talking about alternative mechanisms to settle they're talking about using technology to resolve disputes even at the government level many initiatives have been established you know for example the maharera sebi today RBI today if you look at you know if you want to file an RTI application all of them have online p

ortals to resolve a dispute and that is nothing but forms of odr that you see so that is increasing but there's a long road ahead to ensure that everybody knows about online dispute resolution that as a mechanism that they can use you can access Presolv 360 Resource page to learn about legal Tech space how do you explain technology to people with no background because we are never taught you know those subjects together so that has been a journey to bridge that Gap over time it has been that fro

m three of us we've learned a little bit of coding and they've learned a lot about the tech team has learned a lot about law but that's been an interesting Journey but just you know these are some of the challenges that we continue to face I think when you spoke about mediation and meditation while I was doing my research for the first time I also was confused with the same thing yes on Google also if you search for mediation it asks you did you mean meditation yes yeah brand awareness I mean aw

areness towards this thing is so necessary and especially now that you speak about it and I understand the importance and how it can be used for so many people who are in grief today it's such an important thing but still lacks awareness among people right uh Namita first of all I wanted to congratulate you because last year your company was funded for 81.3 million to take your platforms to the next level of cases but what are your next development from here sure so uh you know there is one thin

g that I you know have different views on is about when a startup gets funded uh I don't believe that's the real achievement or the goal by anybody starts or come here by three of us did because I mean that's a means to an end the objective is always for us to ensure better resolutions to ensure better access to ensure seamless processes on our platform and for us the fundraise has definitely helped accelerate the journey it has helped us expand our digital infrastructure and our Capital infrast

ructure as well it has uh you know we don't believe we would use that Capital to for operational reasons to resolve disputes that has been our goal since day one we have never burnt so to say money on our operational activities because if we do that we'll have to shut shop up one day when funding dries up but the funding has helped does accelerate our plans and of course you know as I told you this is just step one in a very very long journey today we have solutions for a few types of disputes b

ut a lot of these kind of disputes can actually be automated and can actually use the help of technology so you know I say that disputes are typically of three E's either they are about emotion they are about when it comes to economics and many disputes are about economics they are about a number a lot of that can actually be automated to a large extent especially micro and small value disputes so to build solutions for these kind of disputes is what you know lies ahead for us along with of cour

se expanding into larger and different types of disputes as well got it okay all right so Namita we've I mean you've told us about how solution is and we've understood that it can help so many of us right now but what I also see that it's not just help for people but it's also helping the country developed right it's helping the country grow to a Next Level so Namita on that part if these people want to get in touch with you or they want to seek solutions from Presolv 360. how can they oh it's v

ery simple if you want to log on to the website you want to call you want to me or directly go on the website and you know talk to one of our experts all of those options are absolutely possible okay okay so till now we've understood what Presolv 360 is and how you've come up with this solution now we want to dive a little deeper into your life how is your journey has been okay so with that my first question to you is uh you were featured among the top the feeling of that was you know of course

I felt aesthetic not particularly for the reason that I was featured there but for the reason that legal Tech got acceptance because like you know through these years I filled a lot of these uh firms for incubations Grants Etc and uh I always had to submit the category as others because legal Tech did not exist at a as a category but today that has changed yes today legal Tech also has its independent category and I think that the best feeling is for ensuring that today that is also accepted you

know as Norm just like agri-tech or just like fintech or edtech today they're also legal Tech that is on the table so that has been a good feeling for sure and the goal is just that you know how we can make dispute resolution the strength of India instead of it being one of the weakest points of India today and ease of doing business also India does not rank great and one of the reasons for that is contract enforcement where we rank poor okay how can we change that in the next five years and ho

w can preserve contribute to changing that I think that is is the goal correct So when you say that contract running is poor that are you saying that uh acceptance of all the contract in legal form is that uh no not exactly that but you know firstly Agreements are not in place secondly even if they are there's no proper way of enforcing it that is also what causes more and more disputes and when a dispute does arise what happens after that right you know these are some of the issues because the

Justice delivery Machinery is so overburdened and there are so many challenges that there's no way of making somebody accountable if they're not doing what they contracted to do what they are doing for example how do you change these things how do you bring accountability into relationships how do you make Justice delivery truly accessible and affordable so Namita different parts of India women are trying to execute new things big small but there are so many women are trying to come up with diff

erent solution and some of them do have a support system some of them don't but many of them look up to women like you and get their inspiration so if today you could give you know one thing that I know that the time for entrepreneurs and especially the time for women entrepreneurs in India has definitely arrived you know as you say that you know it's still nascent today there are only about even to the Indian GDP only 18 percent women contribute to the Indian GDP but that's far higher than a si

ngle digit number which was the case a few years ago and women are taking that step forward but what I've also found is that there is an entire ecosystem and Community out there that's helping any woman who decides to take the first step I myself have been part of different foundations and different incubations that are specifically catering to women into entrepreneurship and they're fabulous I think you know in fact at times Bhaven & Naman themselves have said that oh you know sometimes I wish

I was a woman because I could attend that so there are you know advantages to that as well but you know the one thing that I would say is take that leap of faith you know not know what this journey would be when we took the step one but sometimes all you need to focus on is that first step and then a road appears and another thing that I've learned along my journey is uh you know don't be afraid of failing you know especially for me I came from an academically um you know good background in term

s of my academic scores and then when I plunged into entrepreneurship I realized what failure meant you know very up and close and you know now I've come to a stage where if I don't fail every week or something doesn't go it is you know terribly to fail forward one of our mentors have told us that saying that you know if you're not feeling anything and just take that leap of faith you know there's a whole Community out there waiting to embrace you and help you through that entire Journey so go a

head and just do it beautiful so while you were talking about Academy I have to say this that uh you are a student of GLC government well uh you are also a gold medalist in CA yeah so congratulations and you've had actually you have had I don't really think that has too much value other than the discipline at that stage that stays with you forever but yeah absolutely they all help to build you through what you are today right okay and uh one more thing that you had mentioned that you were a par

t of a lot of women foundations yeah first thing that yes I think all the women in our country today I can say proudly that our country is actually doing Urban uh to develop to grow to edu to get education um yes I do understand there are certain areas which still needs little work but it is still growing right our country is trying to come up and help women and it is beautiful to see that right so talking about the foundations that you were a part of uh you were part of a woman entrepreneurship

and empowerment yeah you were a part of Step that is uh Shakti the empathy have contributed to Presolv's journey in our way because these are all different incubations and programs most of these are by NITI Ayog and different uh you know arms of the government that actually train on how entrepreneurs can build and scale their startups so in fact one of the programs from this the V Foundation one uh had professors from Harvard and implementing the course on entrepreneurship that's done at Harvar

d in India for women entrepreneurs free of cost okay so that is the value at the these kind of you know incubations bring what they also do is they teach you how to pitch they also expose you to different government schemes and then based on more and scaling out more on what you want to do so that has been their contribution and of course you know uh how much of a gratitude I express is less for these so I mean I do try and ensure whenever I do get a chance I go back and share my learnings espec

ially from a legal side of things to all the other you know new incoming batches that are there and I do believe that it's my duty to ensure the next generation of women entrepreneurs don't face some of the challenges that we did so uh you mentioned that you go back to teaching and coaching people that you can right and while I was going through your profile I found out that you do have a passion for teaching and guiding people so tell us a little bit about that passion how did you develop that

and what are you planning to do with it well actually I think I absolutely enjoy sharing what I've learned I wouldn't call it teaching I don't think I've elevated uh to that stage but if I learn something I think the best way also of relearning what you've learned or testing what you've learned is sharing it and explaining it to somebody else and I think that began when I was studying for CA where I did have the opportunity uh to teach a lot of my friends what was taught in class while studying

CA and I think that's when that bug of explaining what I know to others and uh you know demystifying or simplifying it caught on to me and whenever I do get a chance I love doing that as well from all my learnings in Presolv 360 and also in the entire legal ecosystem or what I've learned from all of these different incubations so that's just a passion that I always want to continue growing beautiful okay so where I've said that I have been stalking your profile and trying to learn a lot about yo

u I came across this very interesting post that you had shared on your LinkedIn okay and I want to talk about that so it said a few weeks back I remember it was one of your LinkedIn post spoke about Freedom actually and it said that freedom is a word that almost everyone takes it differently and it's constantly changing with status of Life can you share your thoughts and what how important do you think freedom is you know that's actually a very very interesting question because I when I remembe

r writing this and uh you know I remember an incident that had happened I was actually you know watching Netflix and I saw uh this this trailer of one of the Spider-Man series movie and I I remember that quote which said that you know with great power comes great responsibility and you know Freedom when I was younger meant uh getting half an hour to squeeze in a TV time today freedom for me means ensuring when I get that extra half an hour I spend it on something productive or towards my goal ot

her than of course unwindling never taking that away but uh you know that's the idea that what Freedom means changes even individually as we grow or as we have newer experiences and even from person to person and I think the biggest thing about freedom is you know what's in your mind and I think that is one of the most important aspects of living your life you know freeing yourself either from societal Norms or from your own limiting thoughts or from you know fear or something and just ensuring

that those evaporate as you progress in life is true freedom and I believe that you know that is something that everyone needs to figure out on their own but it's a journey that everyone must take to ensure that you know the freedom that you think is freedom you will live a life like that for some Freedom maybe Financial Freedom for some Freedom maybe uh you know something else so whatever it is you know you define your own freedom but ensure that you do it otherwise only what the world talks ab

out as Freedom you'll have to just take their definition which uh you know wouldn't probably be something that would be fit for you so I have to say this before I go to the next question Janta Namita's LinkedIn profile is worth stalking I do enjoy writing and I do enjoy you know ensuring that what I'm learning is spread to as many people as I can so again a passion that I want to keep alive and that's how actually empowering Minds also started where uh I love reading and I do end up reading quit

e a bit and also what you know life and Presolv have taught me that all goes into all of these Snippets that I write and share but uh definitely going to work on a book idea isn't it I I honestly feel that I can do that I can have like one of your post spread every day yeah just being too kind no no absolutely not talking of that I'm going to talk about another post that you've written and this will uh tell everybody how uh how right I am about your post so there's another post that you had it s

poke about the auspicious River Ganga who everyone worships she flows through her highs and lows and she ends in Bay of Bengal but the real question that you had put up over there is that after flowing through a highs and lows does she really end her flow or does she become a big Bay of Bengal herself in that sense so tell us Namita what was going through your mind when you came up with something yeah so you know it was actually that you know sometimes uh you know actually somebody did ask me th

at you know why are you working so hard on building and eventually life ends and everything ends and I mean it was just one of those days in one of those conversations but uh that's what got me thinking you know that I know my life is going to end one day the point is that asked me what's my life's dream or purpose it is to make the world better than what it was that's something that stays on forever and you move on you know to a different life or you move on but it changes for people who then c

ontinue after you and you know my entire life I definitely don't want to look back and think that I did not try my best so that's what made me you know think of this and put it that just because a river ends doesn't mean the Ganga is any less powerful just because it then moves into Bay of Bengal so you know it's not that it ends it probably just becomes the Bay of Bengal so that's how that came about wow that is such a beautiful thought Namita so um can I also tell you that when I meet entrepre

neurs who actually want to make a change in the world is such a pleasant feeling like I know a lot of people have their own goals a lot of people have their own ways to look at things but very few and very few give their best also to make sure that they make this world a better place and we live in this world right and this world as we see it is getting deteriorated and if Brilliant Minds like you and everybody work towards making this place a better place than nothing like that but I don't thin

k that is only reserved for entrepreneurs it's also everybody in their lives you know contribute to that all right um so with that one last post that I'm going to talk about from LinkedIn it's actually from one of my favourite poetry as well it is from stopping by the booths on a Snowy Evening by Robert Frost so writing this what are those miles that you want to cover there are too many to put in here but uh yeah you know if I I'll be touched upon some of the things that we want to do at Presolv

360. on a personal front of course the idea is to make myself better and more equipped to do that for Presolv360 because it's I feel but if I don't work on myself how am I going to you know accomplish what I want to in the organization as well so how do I always ensure that I keep learning and upskilling is something that I want to focus on in the coming year as well as to how do I learn something new or how do I think differently or how do I you know continue challenging the status quo so ensur

ing that I dedicatedly you know do that wow okay so we understood how uh how your journey has been as a woman entrepreneur now uh we want to get an understanding about your entrepreneurship Journey okay uh some few of my questions are going to be based on that now so you've been employed with Ernest and Young as your first company and then you had another one too yeah and then finally when you said the solution came to you and you didn't go to the solution right the problem came to us and then y

ou built up the solution and you named it Presolv 360. um so tell us uh how did you think about infusing technology and legal and how did you begin with this entrepreneurship Journey with legal in Tech so actually you know when we were building onto the problem we started analyzing what happens right at the grassroot things like that behind there are these diplomats who are trying to work out the solution to end it that's where ADR Finds Its uh you know origin so to say as well uh so when we rea

lized that we thought about really can court systems be that effective of course you know they are doing a great job but they also have to you know operate in a country that is the world's most litigious country and deal with the pendencies and backlogs as well that is already inherited by the entire judicial Machinery so we had to look at solutions that were outside of the Court Machinery that's how ADR came about and in today's world when we started we actually started with the three of us goi

ng to different courts and talking to the litigins and resolving the disputes by ourselves by way of just conversing and trying to work out a settlement and then we realized that if three of us continue to do that some succeed some fail obviously but we only have those many hours in a day yes you know even if we build a team everybody only has those many hours in a day how many people we will actually require an entire Army of people just to talk to people and try and resolve it but technology c

an make that more accessible and more scalable and the only way today that you know uh the whole world is connected is via technology or if we were for example to trade in cash instead of doing net banking you can imagine how many transactions would have never happened today that happens because of the power of technology and that's when we realize that even in dispute resolution Tech has to be infused to make it affordable to make it accessible and to research when you were thinking of you kno

w I'm bringing this up were there times where you thought that okay this is a dead end there is nothing that I can do more than this or you thought of giving up but yet next day morning we were like no this is something that I can do far too many in 2016 we started we incorporated in mid of 2017 until covet happened we didn't know where this was going after Covid happened more doors started opening out of desperation like we knew the time for odr would come we just didn't think it would accelera

te so what happened that time was that you know we were there prepared at the right place when that happened and it accelerated from there and you know now we know okay that these are things we kind of these are things we need to work on and these are things that we can do in the mid and the long term but uh that has been a journey of Discovery but there have been many many many such times where you know we just thought we don't was the few cases that we did sell earlier on uh you know just seei

ng the reaction of those disputing parties who could settle it I think that's what made us come back again and again every day because for us it was one dispute for them it was the dispute that was hampering their next phase of life and when you know that you know you you can help somebody resolve their dispute it is one of the most satisfying feelings that you know helped us keep coming back absolutely so it's like your two years of homework because it started in 2017 four years yeah and then C

ovid yeah literally struck in 2019 and 20. yeah so all that helped you when you go with uh and uh four years is still a very big time right you can stop now though I mean it's still the same it's just that the definition of hustle changes but yeah I can't stop that yes absolutely so um so this uh being aligned to your goals is something that when you're hustling when you're doing so many things um you tend to not think about it right uh you tend to get deviated from it sometimes um so did that h

appen to you or did you always have this in your mind and if you did how did direction that I want to head in that helps me do all of those things today that I do I mean it is you know ultimately what I want to achieve is what helps Inspire and motivate because I believe his motivation is absolutely an overrated word like when I look at somebody else and feel that I should do it it'll it won't uh you know it won't last for a very long time then again there'll be phases of demotivation but when y

ou look at your Visual and you look at moving towards it I think you know that is what makes you come back to it and hustling doesn't mean you'll get do you still keep your mindset you know uh still positive when you're doing all of these things but that's where your vision helps and I think uh both people should derive out of their failures it's just that a little more learning right but you can learn from it absolutely I think feeling is very important feeling forward okay okay so um while tak

ing this step so you move from being an employee to being an entrepreneur so while becoming an entrepreneur a lot of people think about all the risks that they have because there are so many responsibilities and everybody has different kind of responsibilities I'm sure you also had your part of responsibility so how did vis-a-vis any other risk that I've faced so I just chose the risk that I wanted to work on nice okay let's talk a little bit about your support system tell us about your support

system what is very underrated in entrepreneurship is how hard and lonely it is right you know um everyone sees that okay no oh startups and you get a lot of funding and then you get a lot of money and you know they see all of these things but it's under one percent of startups that actually make it Beyond three years yes yes and a much lower number that actually even get funded and scale it and uh you know realize what they set out to do uh it is the single hardest thing that I've done in my li

fe it is a hard and lonely Journey but what helps you what helps it being worth it other than the outcome for me it was definitely Bhaven, Aman as well like I think that it was hard and lonely but it was hard and lonely and three of us were doing it together so that was one and just the bond you know was something that we definitely leveraged upon in all the years where you know it was still questioning itself of course you know family and friends also have their own role to play but I think you

know when you're in it only somebody else who's in it really understands what it's like and you still have to put up a brain face and you know go back home you know try and answer questions to why did you leave a secure job and why did you you know do this and where are you headed in life and you know those kind of aspects but only somebody who does do it understands the boat you're sailing in in a way but for me that was definitely Bhaven, Naman and family and friends also have their role to p

lay as well and of course the other entrepreneurs that I spoke to along the way like maybe it was just a conversation maybe some of the relations that I have even today with different entrepreneurs uh you know you realize that there's an entire world out there of people going through the same challenges you're going through and uh that gives solace in a way you know saying that yeah you know we'll figure it out that is so nice and it is true when you are in this journey and you know that you hav

e your co-founders and they have your back you have their back the journey becomes much more easier absolutely in fact the number one reason for startups to fail is not drying out of funds it is co-founder conflicts absolutely absolutely one of the biggest reasons so um with that Namita my last question uh which are those social media platforms that you're most active on uh it would be LinkedIn and Instagram you can follow Namita Shah on LinkedIn all right so Namita with that we come to the end

of the first part of the session now comes the second part which is the rapid fire Alright okay so Namita my first question what would you prefer a steady fast solution some things definitely planned and some things definitely spontaneous but a larger plan is something that's important but living life spontaneously definitely all right um to them so apart from your co-founders if you could give credit to somebody okay so that would be two one would be my father second would definitely the entir

e Presolv Team okay so I don't use Snapchat at all I use Facebook for birthday reminders and LinkedIn I definitely use and I'm active on and YouTube I use to learn and for entertainment all right accepting failures persisting and being ethical and being a person with integrity Beautiful. Okay. With that Namita we come to an end thank you so much for answering all my questions it was a pleasure to hear you hear some great words from you it's it's actually a very nice feeling when you get to meet

an entrepreneur like you who have their Vision so clean and clear and they know what they're doing right so thank you so much it was a pleasure to be here thank you and thank you for all these questions that made me reflect on a lot of things and for having me uh on Jumpstart Mumbai Edition and I hope I could add value and everybody could you know learn something and I would love to hear from every body as well please reach out on the details that have been shared and I look forward to interacti

ng with everybody Namita on behalf of everybody behalf of my team behalf of Everybody is watching we wish you all the very best with Presolv360 all that you plan we really hope that you can come through them and get this platform for us because all of us need it thank you thank you so much thank you janta for watching our session today aaj ka hamara session was full of Jazba and some amazing thoughts I hope aapko aajka hamara session kaafi dilchas laga ho and guys if you want to subscribe to dai

lydose of Jazba follow Namita on her LinkedIn she has some great posts and thoughts over there hum aapke liye aur bhi aise inspiring leaders and entrepreneurs ki baatein laate rahenge we know the path to success and dreams are full of stones and thorns we will fail we will have setbacks but we will not give up at least not today Hum dus baar girenge but hum 10 baar jeetenge bhi bus uthkar chalna hai all the very best. Aap apni feelings or experience hamare sath share karte rahiye comments pe. we

'll be back soon till then smile and love your journey don't forget to like subscribe and share my name is Rashika from India Namaste Wait are you leaving already ? [Music]