- Welcome to Keen ON Real
Estate, the official podcast of Keen Plus Company since 2002, keen Plus Company has been
proud to serve in town Atlanta and the Atlanta metropolitan
area with an expertise that rests in real estate
consulting, property management, and long-term investment. This is information we are
proud to share with you, the company we keep. Today's episode has a little
background audio flavor, not because it was a good episode
with some good conversation, and we could bear it apart
with it, even though there were some audio issues that we eventually ironed out. Oh, no. It's because we recorded this
episode at the Bohemian Grove in Monte Rio, California. Presidents and captains of industry usually hang
out here in the summer. The late winter months
are reserved for Titans of Atlanta real estate. And with that, here's
your host, Joshua Keen, - Kitchen Manager by night
at a Cheesecake Factory, at a kitchen manager at
a Cheesecake Factory, which sounds like a euphemism. I thin
k it would be, I think
it would've been easier just to be the Batman by night than to be a kitchen manager
at a Cheesecake Factory. But hey, it was each their own man. - Yeah, it was, it was a,
it was a different life. Being a kitchen manager at
the Cheesecake Factory is, I, I equate it to being in the military. Cheesecake Factories are some
of the busiest restaurants, individual restaurants in the world. Generally, there's two or
three kitchens in a Cheesecake Factory location. The menu is lege
ndary or the number of items on the menu. And for our listeners,
I just have to say this because a lot of people will
say, oh, the Cheesecake Factory as a restaurant and as a bootcamp for Lion Cook, what are you talking about? What's fascinating about
the Cheesecake Factory is because of how busy it
is, the only frozen food that comes into a Cheesecake Factory is in fact the cheesecake. Everything else is fresh. No pre-chopped, a diced ham
for the omelet on Mother's Day. Everything is prepared f
rom
vegetables, brought in fresh to sauces, prepared
from scratch by a recipe to marinades, to right down to fileting your own fish that
comes in fresh on a daily, going into a restaurant that is nothing but freezers in the back Between that and something that's
nothing but refrigerators. There's a huge difference
between the quality of those two restaurants. I would have our listeners know - The difference between being
a line cook at A TGI Fridays and being a line cook at
a, at a Cheesecake Fa
ctory, is the difference between being a, a sous chef at Larry's Di Diner in Omaha, Nebraska at a sous chef
at at Lair in New York. - Yeah. I think there
is a huge difference. I would, I think you're spot
on by that actually. Yeah. So it, yeah. So there was
a point at which I had to make a decision whether or not I wanted to go full-time into real estate, or I wanted to stay in
the world of restaurant and kitchen management,
because that's a very seductive and enticing life, right? Yeah. It's ex
tremely
physical and vibrant. Right. I, I don't have any
other way to describe it. I loved working in kitchens - As well, and with your work ethic, with your work ethic too. I mean, imagine if you
would've gone the restaurant that route, you'd basically
be general manager of any restaurant in the country
that you wanted to be, not to blow smoke up your ass
or anything like that, but I mean, I think you could, general - Manager of a Cheesecake Factory, that that guy was easily pulling
a million d
ollars a year because of the volume of those
restaurants based on bonus and the way that they manage food costs and liquor costs and all of that. As far as profitability was
concerned, there was a lot tied to the way that those
restaurants were managed. - And it's notoriously
well run company too. - Yes, extremely well run. In fact, there's a great New
Yorker article totaled sidebar way in the weeds here, but there's a great, I
think it's a New Yorker. I'll have to pull it up. It's
been a while
since I've read this article, maybe 15 years ago. But it was talking about
the US healthcare system and how the US healthcare
system could learn a thing or two to how cheesecake
factories are run. - Oh my God.
- Yeah. And the - Hand, the hand, the, the
hand of the free market is, is an interesting and,
and the mysterious hand. - Yeah. And I think that
maybe they were saying that it needed to, the,
the healthcare needed to be more militaristic. I don't know. But those
kitchens were militaristic,
more protocols in place, more
protocols, more checklists, more countdown timers. Everything in that restaurant
was a countdown timer that, that ticking red clock
counting down from five minutes to zero or from three minutes to zero or 60 seconds to zero, it was - Constant. If table number 214 does not
get its spinach artichoke dip in 45 seconds, you'll be
drug out into the back. Yeah. - Well, you will
- Be the ham on Mother's Day. - Hello, and welcome
to Keen on Real Estate, the place where we k
eep it
real about all things Atlanta and this industry we love. I'm your host Joshua Keen, and with me in Good
company, the UR of Realty, the Bard of Building Tales, the maestro of market myths, is the grim to my grim, narrating the origins and odyssey of this real estate
adventure, sir Austin Holt. - You truly Joshua are
the regent of rhythm. The apothecary of - Apotheosis
- Apotheosis. Ooh, the apothecary of Apotheosis. - Wow.
- A a - Apotheosis of apothecaries
of alliteration. - A a medieval
sorcerer
of magnificent swagger. Joshua Keen, how are you, my dear fellow? - I am good, glad to be here. - Excellent. And of course,
we are joined as always by our diplomatic attache,
the great, the one, the only, Lara Caruso. Lara, how are you? - Happy to be here,
- Lara. - Totally worse.
- Thanks for joining. - Josh, you never told me, and I only found this out recently. You at one point were a
cabbage towner, a cabbage town, a cabbage town knight as well. At one point, we only discovered this
, I only discovered this
recently about you, that you, you were a different generation of cabbage towner than I was, but you, you lived in the stacks back when the stacks were new, and people still didn't
think that the idea of a converted industrial
building was even gonna work. The stacks were completed,
as I recall, in like 99. The developers who did it,
everyone thought it was lunacy to do it back then. It was just such a novel, weird concept. - Yeah, massive piece of acreage
in the middle o
f that time. When I moved into it in
2002, when I first moved to Atlanta, it was newly
converted by every definition. I think that they were
still, even some units that had not been rented, like they were still in the process. They might have finished
the conversion in, I don't think they finished
the conversion in 99. I think the building that I moved into, which was building age on
the far end point being, I wouldn't be surprised
if I was one of the first to move into that unit,
like some of t
he units. It took them a while
to rent that space out. It was a new concept, new idea. And at the time where a two bedroom, two bathroom, 1500 square foot loft, $1,200 a month. - But God, I was about
to say, I hesitate to ask what the price was, but
Cabbagetown back in the early two thousands was not really
the, the most charming place, bordered only by a cemetery,
a Marta track, memorial and Reynoldstown and the earth
and the oceans and the skies. - Yes. And so it was, it
- Was right - There on
the edge of
that transition of Atlanta. Historically, Atlanta had
quite a few housing projects and many of them lined Boulevard. When I first moved to Atlanta, that's what Boulevard consisted
of, was housing projects. And slowly but surely, Atlanta was
actually, as a city, was at the forefront of
tearing down housing projects and moving to housing voucher,
a housing voucher system for the underserved for people that needed housing assistance. Atlanta was revolutionizing
the way that cities deal
t with that, and Boulevard Avenue was, or Boulevard was part of that. It wast Boulevard Avenue.
It's just Boulevard. So yeah, it was a different
time in Atlanta. Lots changed - 23 years. Your specialty has always
been on the InTown market, which I guess is best defined as think of the Ponds Corridor from
Midtown to the perimeter and then kind of draw like
a, sort of an ellipses sort of a football shape around that area. And that's kind of what InTown typically is in, in, in your mind. - Yeah, in
my mind, when I
think about it, InTown Atlanta, I specifically think
about east, the east side of InTown Atlanta, so
east of the connector, the Ponts Memorial, DeKalb
Avenue corridors that run through from downtown or midtown, depending on
whether you're on DeKalb or TS through your main
state neighborhoods like Virginia Highlands,
Inman Park, Candler Park, going east toward Avondale
Estates, which is right on that border of the perimeter
from the Avondale Estates to Midtown, along those
major
surface road corridors of Memorial Drive, pond de
Leone, and DeKalb Avenue. That's what I consider InTown Atlanta. - Yeah,
- That area has expanded over time, and we call in town really anything inside the 2 85 perimeter at this point. But yeah, east side
neighborhoods were the original. I guess we would have to use
that very controversial term, gentrification, when we
describe what happens with modern American cities, - Everything else I think would
just kind of be euphemism. The G word is alwa
ys kind
of lurking in the corner, I say just to use it. - Yeah.
- Yeah. But I'm not afraid. I wonder. - I think it comes with
its own set of baggage that is worth maybe a
deep dive in a future episode, but yeah, - Sure. This is a very stupid question. What's the biggest difference between selling in town Atlanta
property now versus selling Atlanta in town property
back in 2004, 20 years ago? Well, the size of the commission - Check Austin, the size
- Of the commission. Check Waka Waka, Wacka, Wa
cka, Wacka. No, he'll be here all week, folks. Don't forget to tip your waitress. How about, how about this?
If you were to go back and you had 30 seconds to
talk to yourself 20 years ago, - Yeah. - What would you say? What
would you say to yourself? - Oh, I wouldn't even need 30 seconds. I would just need three word, four words, buy more real estate. - So the Siren song, the Siren song of Real Estate drew you away
from the restaurant biz. - Yes. The Siren song of real estate. And you know, bein
g
completely honest, as a young 22-year-old, 23-year-old
at the time, it was, the siren song was called Cash Money. I had to pay the bills,
you know, so it was initially very much
about this sort of allure chasing the shiny object of, of the big commission check, and I think that's what attracts a lot of people into this business initially. - Did you ever kind of
have it in your head, I'm gonna be doing this full time, I should probably get some
real estate of my own. Like, was that important to
you? Did you think like, in order
to be a real estate agent, like I gotta own a house, is
that like kind of on the point, or is that, does that even have a, a place in the conversation like, I'm, you know what? Curious about that. - I would say at first
it did not, my attraction to the business was not necessarily through the lens of being a homeowner or even the investment aspect of it. It was very much to give the
full sort of picture of that. I came into the business in 2003, and if you thin
k about
that as a point in time and what was happening in
the world of technology, real estate was just coming online. And the attraction for
me was really this idea that real estate was in
a transformational phase. Because when I first
got licensed in Atlanta, for a very brief period
of time, maybe three or four months, maybe six months, we were still passing out MLS books, black and White magazine, where there were literally
real estate listings. It was a catalog of
homes that were for sale th
at you could pick up at
your local grocery store and were distributed far and wide. There was a public version, and there was a real estate agent version of the MLS book. It's like the - Different, the one picture
and like the 50 words, unless you wanted to buy more space. And it was usually location,
location, location, - Exactly. Yeah. And it was classified
ads for real estate. Yeah. But it was within, I
don't know, six months and of, of being in the
business where I really started to feel lik
e, okay, I'm out
here wanting to sell houses, but I don't, I'm not a homeowner myself. And there was a little bit of a, almost like an imposter
syndrome feeling where that that became an itch that
I wanted to scratch. And so, to your point,
yes, it was not right then, but really early on in my
career that I felt the desire to want to own my own
property and buy real estate, - Being a chef who, who, who, who enhances his palate, if you will. - Yeah. You know, sell real estate without
owning real
estates, like being a chef with
no taste buds. Yeah. - At that point, you're guiding
people through the process, but you also hadn't gone
through the process yourself, which is, yeah. I, I think a bit of a
trial by fire for any, for any first time home
buyer, you kind of, I imagine you'd need to go
through that process just to kind of go into the crucible to go ahead and figure out what it kind
of, what it kind of feels like so you can more accurately guide people on that journey themselves. - I
stopped just short of saying, don't trust a real estate agent that doesn't own his own
home. I stopped just short - Of that. Don't, don't trust a skinny chef in, in other words, like guess. Right? Like I, something like - That. I stopped just short of that because - Okay, I
- Have to have empathy for the young people in this
business that desire that. But I would definitely say
don't trust a real estate agent that isn't on the path
towards home ownership. For sure. If they're young
in this busi
ness like I was, you know, in my early twenties, and that is not an aspiration and something that they're scratching and clawing to make a
reality for themselves, because I think there is a
certain quality that comes with that mentality as well, that could make for a very good real estate consultant. But if they don't have that, then they just might be
a snake oil salesperson. - Fair enough. What, what,
what was your first foray for yourself into, - Yeah, so
- The first, what popped your, what p
opped your home? Buyership cherry, if you will.
We'll edit that out. What? Keep that in. Okay.
Sounds good. I like, good. - That's a good headline
for first time home buyers. Let's pop your home buying Cherry. - Yeah. So what popped your, what, what, what popped your home buying cherry? - There were certain
things that I did look for in a neighborhood, and
Hurst had a lot of those things. It was adjacent to a, an
established neighborhood with much higher values already. In that case, it was Wino
na Park, which was just east of - Where Home Road located,
located Scott. Yeah. - Home of,
- Yeah. - Yeah. Homes in, at that point in time, in the early two thousands, homes in one Winona Park would be selling for on average maybe 50 to 60% higher for the exact same house in
Winona Park versus Oakhurst. But we're really talking
about literally being able to throw a stone from one
neighborhood to the other. At that point in time, I could
throw a baseball pretty hard and I could hit a home in Wino
na Park from standing in my backyard. So the other thing that I considered was, were there geographic boundaries or something that would
prevent that spillover effect of those values from that
neighborhood to this neighborhood? And in this case, the answer is no. We were in the exact same zip code, exact same school district, and most people driving around o Kirsten, Winona Park at the time,
didn't know the boundaries between the two neighborhoods. They weren't aware of the boundaries. - What ki
nd of boundaries, in short, are there usually to prevent such things? Well, there's just zip codes and city planning. Well, zip code. - Well, yeah, geographics,
zip code boundaries, municipality boundaries,
school district boundaries, street thoroughfares that
become boundaries and, or things like railroad tracks. Right? Oakhurst is south of
the railroad tracks in City of Decatur, as an example. So you have the railroad tracks that run down College Avenue
run from east to west, and we were south
of the tracks. That is a boundary, right? As a result, real estate
developed differently in the way that the transition of the
neighborhood was different. But in looking at the
neighborhood, I was looking for these factors because the one thing that I could say is that early in my career, I had the right people in my
corner, even though I had not, I was a relatively
green real estate agent. Right. I didn't know, and I hadn't lived in Atlanta that long. I had my older brother who
had been licens
ed in this city for several years as a partner. He was my consultant
during that period of time, and I was able to look to him and be, okay, what
should I be looking for? And we collaborated on that. - When it came to actually
buying your first place, did you, I think hairdressers are kind of on the fence about
cutting their own hair, or a surgeon knows how to cut out their, you cut out an appendix, but they're not gonna cut
out their own appendix. How does it work in real estate?
Did you buy yo
ur own place? You knew all the steps, you
knew the contracts to fill out, you know, which inspections
need to be done, you know what to look for, you know where
to kick the tires to make sure that a house is gonna work out well, and you can kind of
get it without a hitch. Did you buy your own place, or did you kind of rely on
the, on, on, on the people around you who had more experience
or different experience? What, what's the what?
What, what was that? What was that process like for you? - Yea
h. And in my case, I wouldn't say that I relied on somebody
that had more experience or even different experience
who I relied on as somebody that wasn't as close to
the transaction as I was. - So you did rely on somebody else? - Absolutely. A hundred percent. Yeah. And to your question,
no, I didn't trust myself to make the right
decision being that close to the transaction. I needed somebody that could
see the forest for the trees. Right? It was something
that I, I needed somebody who could ha
ve a bird's
eye view and have my back and help me manage my
emotions through the process. I needed a period of time
to adjust my champagne taste to a beer budget. When you're out shopping
for your first house, it's very easy to be attracted
to shiny objects, whether that's the promise of
potential when it comes to a certain neighborhood, or it's literally a shiny object, like a really nice faucet in
a house that you fall in love with and you're like, I've gotta have that faucet. That faucet. - B
ut you can have that faucet in another house, Josh, right? You could, no, no. It's not
gonna look better in it. Yeah, it needs to be
in this house. In this - House, yes. - Yeah. But no. Yeah, yeah. Managing those expectations
and kind of figuring out what, - Yeah, and I really did
lean on, my older brother at that time, who was a
disinterested third party who had experience in the business, was a very good real
estate consultant himself, had lived in Atlanta longer than I had, understood the dyn
amics of neighborhoods where I could test my theories
against his well of wisdom and just be able to talk through
the decision making process with somebody that I trusted, somebody that I really knew had
my back in the process that was putting my interests
ahead of their own interest. In this case, he wasn't even getting paid in the transaction. So, you know, there was, that
didn't even matter. Right? - Family discount. - Yes, family discount. But, you know, I think
that's really a very importan
t point that you bring up. Should a surgeon perform
their own surgery? No. Should a real estate
agent trust themselves to buy their own house? No, I don't think so. When - Do, do you, I know it was
a couple of decades ago, but do you remember,
like, I don't know, you and he were kind of just poking around different houses
and stuff like that. Do you remember a moment when
he was like, not so much? Don't, don't. No, no,
no, no, no. Okay. No. Here's what you actually want. Not because I'm your big
brother, but - Because, funny you bring this up. My decision factor for the first house that I bought was actually between a shotgun bungalow in Cabbagetown and a three bedroom, two bath, less than desirable renovation in Opers that were priced the
exact same point, right? One was a one bedroom,
one bath, loft style, shotgun bungalow, gutted
out in Cabbagetown. I loved the location. I could imagine myself turning
that into a bachelor's pad as a young 20-year-old and thinking about it in
terms o
f, for all the things, it was actually $20,000
more than the house that I ended up buying in Oakhurst. And the truth is, in that
conversation, there was a lot of talking me down from the emotional side of what I could imagine my
life to be, to live in that neighborhood, and
thinking about the practicality of my first home being,
not my forever home, but a forever investment. And frankly, I'm glad that I
had that conversation because although that house in
Cabbagetown would've been a good investm
ent as well, if I put
them into a spreadsheet today, the house in Oakhurst outperformed
the house in Cabbagetown by a significant factor. Do - You still have the
house in Oakhurst? I do. - Yeah. Yeah, yeah. - How many houses, homes,
apartments, condos, lofts, enclaves underneath the
freeway overpass holes in the ground, or, or or corner suites in otherwise bordellos of sin. How many properties, Josh,
do you think you've sold in the course of your, of your
career since you broke free of the surly
bonds of restaurateur? - It's funny you ask that question because I actually tried to
come up with an exact number of poems that I've sold about a year ago, and the number that I arrived at, and I, I arrived this number because records only go
back so far within the MLS. So I was able to download
transaction history dating back to 2007. So I was able to piece
together all of the properties that I had sold from January of 2007 to now. So the number that I arrived at was 1,122, - 1,122. So if we
take, let's just say, let, let's be nice and conservative. 20 years, a thousand
homes, that's 200, that's, that's 50 homes a year. Yeah. A little more than a home a week. - Okay. Sold on average
about a home a week. That would be a, that's
a nice way to wrap. What - Is the one constant that
you encounter with folks who are not, maybe not even
their first time buyers? 'cause a lot of your folks stick around for buying additional homes, selling and then buying a new home
with you either upgrading,
downgrading, making a lateral move. Maybe they want to go ahead
and use their old home as an investment property
and all that kind of stuff, but with every home purchase,
does the cycle start again? I know we did it one time
before and, and it went fine, but the market's different this time. You know, the last time
I worked with you, Josh, it was like, you know, it
was 2006, now it's like 2011, and we all have PTSD from
the, from the recession and all that kinda stuff, right? D does it ever get
easier to
buy a house, do you think? From a buyer's perspective? Yeah. I - Mean, you could follow
the recipe, right? The recipe is the same and
or somebody who's done it before, they know the roadmap. But every time you do it,
there are different variables. People are at different life stages, have different expectations
of the outcome. Buying real estate has a
different flavor every time you do it, whether it's the nature of the economy that you're transacting, or the context of the economy
th
at you're dealing with, whether it's the expectations or the life stages of the client. You know, I've had
clients that have bought and sold their first home with me, bought and sold their second home with me, bought and sold their third home with me, and maybe even on their fourth property. And at every point there
are different variables, expectations, completely
different value systems that are driving the big why of why they're making that move. - So I wanna know a little
bit more about the
actual services that you provide, but before that, I guess what
I'm really curious about is how do you find out what it is they want if they don't even know whether what it is they're looking for? - First off, that's my
role in being a consultant or the client, is to help clarify that, or them asking thought provoking questions that allow people to really take A moment to deeply consider the reasons why or what's most important to them about the decision they're making. Most people intuitively a
rrive at, okay, I need to make a move. I use that language purposefully, meaning that most people don't say,
I wanna buy another house. They say, I want to make a move. I want to make a transition
from where I am right now to where I want to be at
some point in the future. And different people approach that process on different timelines. So I enter the conversation,
I enter the relationship with people at completely different times, and I really honor the role that I play in that in try not to
make assumptions about where they are in the decision
making process, right? Because I could have a
telephone conversation with you Austin, saying, Hey, I'm thinking about selling my house. Would love to talk to you about it. I'm thinking about putting it
on the market in the spring, and you could tell me all
the reasons why you would be, do you, you had arrived at that. But it's not until I really
have a deeper conversation, a more thought provoking
conversation with you that we can really
expl
ore together, whether that's the right thing for you to do, and for me to hold the
space for you to be able to figure out whether
that's the right thing for you to do on your own. And that's my role as a consultant. - As a consultant, you, there's
an emotionality that has to come with a lot of these things. Let's go ahead and take the
empty daer type of situation that 20 years have gone
by and stuff like that. You know, couples kind of
bummed out about the fact that on one hand we wanted our dau
ghter to have her old childhood
bedroom, so when she comes back, but is she gonna do that anymore? And there's gotta be a bit
of a therapist element. And I know you're not, I know
you're not a licensed clinical therapist or anything, but No, - You bring up that conversation. I had that, I've had that
conversation twice just in the last couple of weeks. Yeah. I've met with friends of mine who were past clients of mine. We both have daughters the
same age going into college. They're at the point w
here they're looking to make a transition. The house is too big for them. They were a small family to begin with. They live in a large house. And there is that conversation about
what is it gonna be like? We want our daughter to be able to come back on her first
Christmas visit back from college, and be able to come back
to her bedroom, come back to the house that she grew in. There's a lot of
emotionality to real estate. And my role in that conversation, and in any conversation
related to those
larger, very human deep psychic overtones of this business is really just to play the role, allowing
the conversation to unfold. And it's more of a
clarification of values, defining what's most important to them so that then they can make a
decision that's easy from there. And when I left that conversation, it, what I helped them do was
clarify values, arrive at what was most important to
them, was to keep the house for at least another year
through this transition, through this life phase, and
then revisit this
conversation a year from now to see if those values had
changed, if there was a shift in that, and if what was important to them. It might be different a year from now. - Give everyone a bit
more of a transition. Do you think in your role
of a consultant, you are maybe less of a, less of
a therapist in that regard and more of a a home ownership doctor? - Yeah. The way that I look at my role as a real estate agent and
a real estate consultant, and I really define it in three ro
les, or really four that I
play in the life cycle of my client's relationship
with their home. And it's first and foremost, I
consider myself a consultant. And as a consultant, I consider my job what I just described, which
is really holding space and asking thoughtful questions
and clarifying values. Because what I know as a consultant is that when my client's
values are clear to them, their decisions are much easier. And what I want for them is to be able to make easy decisions. This is not ab
out buying real
estate or selling real estate. It's about moving. It's about making a
transition from one place to another place. And oftentimes, transitions have a deep psychological
weight to them, right? Meaning that if somebody
wants to be in a place that's different one than where
they are now, there's a lot that has to happen in
order for that to occur. And it's not about
moving from two bedrooms to three bedrooms. It's about, I, I'm planning on potentially
having another child, and I live
in a two bedroom house, and I'm realizing that I, that two bedrooms doesn't fit my lifestyle because I want to be
able to live in a house where my children have the independence and autonomy to have their own bedrooms. And you get to much deeper
reasons behind the, the, the motivation to make
a move from one place to another place to where we can arrive at that place together. And I can, for lack of
a better way to say it, really walk a mile in their shoes and then help them achieve
what they w
ant to achieve. Get again, from where they are
to where they want to be in that transition ler to
their specific situation. - The price of a house is
pretty much fixed in stone with a wiggle room of only about two or 3% or something like that, give or take. I suppose you can go ahead and talk somebody down a little bit. Like for example, I'm thinking
of a friend of mine who, who was buying a house recently, and he was just this close to after dumping some money into it was about to dump just a l
ittle
bit more money into it. And then the inspection that was supposed to take place a few weeks
before finally took place, and there was an issue
with the septic system that would've cost somebody
about 25,000 bucks to fix. And he ended up just kind of
just dropping out of the deal. It didn't work out. They just didn't have the
time or the money to go ahead and want to even take care of that. Does that come under the negotiator role or does that come under
the role of more sort of like contrac
t to
closing transaction guy? - Yeah, I mean, I think that in your, in your friend situation, it
definitely comes under the, the role of negotiation, right? Like I really consider
my role in negotiation, not just structuring an offer and putting together an offer that represents my client's best interest. And at any point that we're making an offer my
client's best interests is, is to secure the house that they want. Because we've gone through
a process at that point where we've surveyed the
mar
ket, we understand what's available to them,
what's most important to them, and at the point that we
arrive at making an offer on a house, then our goal is to
secure it under contract and to secure it under
a contract that, a price that makes the most sense
for them and their situation. But generally that means they want it. So moving beyond just
structuring a contract and negotiating the initial terms, the initial purchase price or the initial like seller
concessions in the making the offer, th
ere's also the
process of due diligence and understanding the complexity of a real estate transaction that unfolds once you're
under contract on the property that you want to buy. And there's so many things
that happen at that point that I become responsible for, and that my clients rely
on me to not just oversee, but to negotiate. And there is a clear distinction
between those two roles. The third role that I play on behalf of my clients is overseeing
the details of the transaction and really b
ecoming a quarterback that helps manage the complexity as more and more people get involved. And more and more things can
go wrong in that process. But my role as a negotiator
also includes the inspection process, which is most real
estate transactions go to die. And my role in that process is really about
bringing 20 years of wisdom, having seen, let's call
it at this point, three to 4,000 inspection reports and having reviewed that,
understanding the mechanics of a home, understanding
the, the
nuances of how a home works and like in your friend's situation where maybe he walks
away from a transaction because a septic tank
issue, I bring a network of septic tank people
to the process, right? I have a septic tank guy that I rely on to help my clients evaluate
a septic tank scenario and really make smart
decisions around whether or not it's, it makes sense to walk away from a
transaction over an issue that's discovered or go back to the table and ask the seller to
participate in a negot
iation that corrects that issue and gets us to the track that we're on and allows my client to buy that property because that's what we wanted
to do in the first place. - Joshua, it does occur
to me that there is so much in this topic to talk about and stuff that we could fill
out multiple, multiple episodes with, and I'm sure we will. But one thing that I think any conversation about
home buying would be remiss to go without is today's
current home buyers in the market that we live in. I speak
as a millennial myself, but my question is for you, having seen the market shift
from when you bought your first home in Oakhurst 20 years ago to to to, to the way things are right now, do you think it's a valuable
notion for the youngins, as it were to, to, to consider purchasing a home
if they have the opportunity to even in the slightest? Wow. Or is it too late? - That's a leading
question, isn't it, Austin? - I, I think, I think
it's too fucking late. I think we're all screwed. - So I can to
tally relate to
how you might feel that way, because you are by
definition a millennial. - I am indeed. I am the
eldest of millennials. I gather the Gen Zs around the campfire and tell them stories about before the boom boom times. Yeah. - And I just so happened to be turning 45 this Thursday, so Indeed. Yeah. So I'm a - MBS
- Millennials, gen X cusp known as the Zals. - Yes, indeed.
- You actually introduced me to that term. I did not that term act that existed until Yeah, yeah, yeah, yeah. Bei
ng serious of what you're saying. I I think that you bring up
a really, very important, very serious point, and that is that there is the potential. Now, one thing I want to speak to is that I've been in the
business now for 22 years. I lived through the Great Recession as a young real estate consultant who experienced a marketplace
that only went up. That was my experience of the market. I also experienced a lot of things that I was either naive or
didn't know any better, or that was just the w
ay things were. Or the subprime mortgage
movement, consumers and people that didn't know any better to over-leverage themself
with real estate debt in a way that was predatory and frankly criminal. And I participated in that marketplace not knowing any better, and not even questioning it
during that rise up from 2003 to in Atlanta, wasn't until September 15th, 2008
when Lehman Brothers collapsed. That reality hit me like a ton of bricks. And I really had to take
the next few years of my picking
up the pieces of the
business that I was involved in and really questioning the
ways that I had participated in that market that caused this
devastation that was all around me during the Great Recession. So I, I say all of that to
say that I'm not so naive to think that real estate
markets only go up, but what I do know is
that we're at this point, some 15 years after that event in 2008, that led to a serious reconsideration of how I go about being in this business. I, I'm also much more thought
ful
about the, the economies that I exist in, and really try to pay attention to what's going on around me. And I have a perspective
on what you're speaking to. There's dynamics within
this city that exists where affordability is becoming a concern, where people are being
priced out of the market. Where if you're a first time buyer and you want to buy your first home, you're getting into situations
where you're further and further away from the
city core where you work, the commute becomes a pro
blem, the lifestyle benefits become a problem. You're living in a neighborhood
that you don't really desire to live in, and that might pigeonhole you or force you to make a
decision based on the lifestyle that you wanna live, to rent
a place versus buy a place. I'm also aware that there
are different decisions that are taking place that because of the pandemic, we've pulled forward this
work from home environment where we're on the precipice
of this digital transformation, this AI transformation
where,
where people choose to live and how they choose to live
has a lot different, a lot of different factors that come into play. There's so many dynamics at play. But what I will say is that after really considering
all of that, I do think that we're at a point where
if you're a young person and you're looking forward in your life and you're thinking
about owning real estate, buying your first home,
whether it's as an investment or whether it's for a lifestyle choice, if they have the means
to do it, and, and if they have the
resources to do it, yes, - If, if the means are
easily available to them, or would they have to - Borrow and steal to do
it, I would say do that. Right? It's absent the stealing part. But if you are in a situation
where you have access to resources where you could
borrow money from friends or family or extended family, or you have to choose to live a more, a austere life for a
period of time in order to save up the down payment, to have the resources available
to go and put a down payment on your first home, what I would recommend is let's have a conversation about that. Really get clear on your values, really get clear on
what's important to you, and really get clear on what
it, what that could mean for you in the long run. And I do think that what
we would arrive at is that something very smart to do. - So begging and borrowing is
okay, stealing not so much, but then we have to go ahead and bring into the equation is art theft. It's a victimless cr
ime. So if you were to steal a
painting right from a museum, then that would be okay, because
who's, who's really being - Heard? I mean, if we, if you,
if you wanna plan a heist of the Mona Lisa, you need
some help, I'm happy to help map that out, get lasers involved. - Nah,
- The great thing about your plan is that if you don't get caught, you know what you can do with that extra art. Hang it in the new house that you bought. - Hang it in the new house
that you bought, boom. Done. So bottom lin
e is - Buy now. - Buy now forever. Hold
- Your peace or - Forever hold your, or
forever hold your piece. And if there has ever been a
sign off line like that one, I ain't heard it yet until
just now, because hooey buy now or forever hold your peace,
Josh, wonderful conversation. We have covered the gamut
of buying real estate in this here economy
and in this here market before we leave, as is customary for a great many of our episodes. And this is our fifth anniversary
of Keen on Real Estate. Fi
fth episode. Fifth. Fifth
episode. Fifth episode. But it's our fifth
anniversary, as is customary. Josh, if somebody is looking
into buying their very first house, what's a good, what's a good book you
can recommend to 'em? Good resource aside, of course. From, from, from, from emailing joshua@keenplus.com. Yeah. A good - Book for a first time home buyer. You know, you can't go wrong with the Home Buying for Dummies - Straight up from, from from The Four Dummies series. Yeah, - From the Four Dum
mies series. Surprisingly good resource for a lot of topics. I have to say, the Home
Buying for Dummies book is not for dummies, it's for smart people looking to buy their first piece of real estate. - I believe it is the smartest
people who are the most wise to admit that they in fact know nothing mind blown. I'm the first one to ever
say that. Isn't that right? Joshua? Literally a person
who has a degree in philosophy and psychology and Laura a
an actual literal classist. I'm the first one to
ever say that, right? - Yes, you are. That's the first, yep, - That's the first
- I've - Heard of it. Yep. Oh, perfect. Excellent. In that case, you heard it
here first, folks, that bit of wisdom, courtesy of yours truly. Alright, Joshua, sign us out, baby. - That's a wrap for today's episode of Keen ON Real Estate. Thanks for joining, and
remember, whether you're buying, selling, investing, or just dreaming, we're
here to keep it real. Until next time, Be well. Take
care. And keep good company.
- Keen on real estate
has been brought to you by Keen Plus Company. This is the February 27th, 2024 episode. Your host, who actually reads
articles in the New Yorker, would like to remind you that the article he cited at the beginning of this episode was titled, what Big Medicine Can Learn
From The Cheesecake Factory originally published in
the August 6th, 2012 issue, your co-host, who also has a
subscription to the New Yorker, but only because he keeps them in that little magazine
stand next t
o his toilet. So house guests will think
he's an intellectual. Is Austin Holt, our executive
producer who learned about that article through Harvard Health? And who doesn't subscribe
to the New Yorker because the cartoons
are derivative at best and vapid at worst is Laura Caru Ho. The announcer is Casey Brighton. Our theme song was
produced by Andy Warner. Our editor is Donte de Lamancha. Thanks for tuning in
and see you next week. - Podcast.
- Alright, red leather yellow leather - Red yellow le
ather. Yellow leather - Red. Red leather. Yellow leather
red leather yellow leather leather, yellow leather. Amidst the mist and fiercest frost. - Frost. Joshua found a murder.
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