(dramatic music) - [Narrator] Full Sail's educators
use a variety of methods to communicate with students, provide feedback on assignments, and support the learning process. Each teacher chooses the best methods for their specific class. This video outlines just a few examples of how that communication happens across our degree programs. (ambient music) (ethereal music) - What makes learning online
at Full Sail so unique is how it is a very flexible schedule, while you're learning
a very demandi
ng skill. Through the use of third
party communication tools, we can have video meetings, group chats, we can have global communication
with the entire degree. Part of the online
structure are video meetings where we're sharing our screens and demonstrating techniques. A little more of a traditional classroom where you can attend
and see a demonstration. In the later part of the degree, when things get a little more
specific to your portfolio, we start using them for sort of mandatory one-on-one
meetings where the students sign up for
times when they're available and then as a team, the faculty and groups will go in there and meet with the students to make sure that a portfolio
project is on the right path. We also use Slack as almost a catchall for communication across the degree. What's nice about Slack as opposed to these individual
meetings with the students is all the students are
invited to our Slack channel and we have specific
sort of breakout teams. So I can have a section on
software help or I can have a section
on critique requests. In this case, the student
had a couple variations of his personal branding
that he was working on, and he wanted to get some opinions from a variety of different
instructors and students in which direction he should go. And again, it's gonna save him a lot of time getting that feedback now, rather than developing some ideas that might not work down the road. So the department chair chimed in, a couple other students chimed in, as well a
s instructors
that he had previously. So it just allows us to have more sort of eyes on the
screen looking to help. What I like so much about being a part of this online community is I get to observe the students growing from the very beginning course to the very last course. Not only are they doing the work, but they're becoming part
of the online community. They're learning how to
develop relationships in that environment, not only with their
peers in their classes, but peers across the entire
degree. (ambient music) (rhythmic music) - As an online student, you have access to your instructors just like you would have if
you were a campus student. That means that the
instructors hold office hours. Some instructors have
office hours, nine to five. Some instructors have office hours on the weekends or at night. You can reach your
instructor a handful of ways. First of all, you can
reach them on the phone during their normal office hours, or you can reach them via email or through the me
ssaging
system set up through FSO. One of the things that I do to create really customized
interaction with my students is I create feedback videos. When a student submits
their project to me, I open up their session
and I make a video. I have a little pen and I'm drawing on it, kind of like a sports
broadcaster would do. And I am able to provide
direct video feedback of their session. These are live sessions where
a student can ask a question and I can say, "Hey, you know
what, let's connect on
line." And I can look at their screen and I can say, "Hey, maybe we should try this note there, or maybe let's put this EQ curve on." And so we're able to
create direct connection through the internet using the tools that are available to us. - Hey, Dave, I just had a quick question. - Hey, hey, Doug. Man, what's happening? - It's actually nothing too big, but I'm just working on
the EQ for these drums here and I just can't get it
sound the way I want it to. - Alright, cool. Well, here's what I'
m gonna do. Do you have your Logic
session ready to go? - Yeah. Yeah, it's open right now. - All right. Cool. What I'm gonna do is I'm
gonna make you the presenter, which is gonna pull your
screen, full screen, and we'll have a listen and go from there. Sound good? - Yeah, that's cool.
- Alright. (reflective music) Another thing I do for my
students here at Full Sail is I teach virtual classes
from my professional workspace that I use to create music that goes on CBS or Oxygen
Network or TLC or
whatever. That means that the tools you see me using are the tools I use to
make music professionally in the industry. All of the students online meet up and I am able to share my screen. Students are able to share their screen. They can raise their hand. They can ask questions
through chat window. They can ask questions on the microphone. It's essentially like
being in a live classroom, but instead of all being
in the same building, we're all over the world. (rhythmic music) (upbeat music) - On
e of the things that
makes the online experience at Full Sail interesting are the tools we have access to. We use the tools that gamers are used to. In the final project, when people are giving presentations or they're doing their
final presentations, we've been using Twitch
to Twitch stream those so people can join in and kind of in real-time
interact with the people who are presenting and ask questions. Discord is kind of the go-to
communication for gamers and actually it was made
by a Full Sa
il grad. It gives us what we need. It gives us voice chat. It gives us screen sharing, gives us text-based
interactions if we need them. If you've ever programmed, you know that the smallest mistake can make it so that
you can't work anymore. And when you're at home alone and you don't have any other
peers sitting next to you that you can discuss this with, that can be pretty frustrating. And the great thing about Discord here, we have this little team for my class, a channel for my class. And y
ou'll see a lot of students will start helping each other. If I'm not available or another
instructor's not available, other students that are just sitting there in the channel will
start helping each other. So there's some really
interesting things we're doing and trying to, again, bridge that gap between the on-campus
and online experience. (pensive music) - Media communications is a bit different. There is an emphasis on technical skills, but there is a very heavy concentration on communicati
on skills, as well. One of the ways we provide
critique on student work is to present video feedback. I use screen capture technology
to go through the project, and I point out areas for
the students to consider what needs to be changed and what needs to be evolved in the next iteration of the work. When students submit
their portfolio websites, the first thing that I
do is I load them all up in individual browser windows. (pensive music) Hey guys, it's your course
director, Emily Wray, here. Ju
st wanted to give you some positive, productive feedback on
these portfolio websites that you submitted over the weekend. So this might be the second time that you have submitted your site, and what I'm gonna do is
give you some guidance on next steps and where to
take this site to from here. So first up, we're gonna take a look at the site of Lorianne. So as you can see, her portfolio is centered
around photography and not only her work, but also her modeling work as well. So as these pictures
are loading up, we can take a look at the
way she's organizing them into categories from editorial
to fashion to nature. Additionally, she is capturing her work in the form of a blog. This is a great way to
contextualize the shoots and to talk more about
the creative process or the creative direction that she took with all of her photography. (midtempo rhythmic music) This type of feedback is
beneficial for students because it allows them
to see each other's work. It allows them to learn
from th
eir mistakes and each other's design choices. When a student needs additional support, they can always reach out for
one-on-one virtual meetings. In this case, we'd set up a video
conferencing type platform. We can set up a screen share where the student can
show me their projects and the specific portions of it that they're having trouble with. I can share my screen and projects that I've worked on in the
past to display a concept or a technique to help the student through the issue they're hav
ing. I enjoy interacting with my students. The more I know about them, the better I can support their educational and professional goals. (midtempo rhythmic music) (pensive music) (pensive music fades) (no audio)
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