meantime back here at home United Airlines is looking to reassure passengers following a series of troubling incidents involving its Boeing manufactured jets in a letter to customers the company's CEO writing safety is our highest priority NBC's senior correspondent Tom costell covers Aviation for us and joins us from Reagan National Airport Tom good morning walk us through exactly what happened there's been a lot in the last couple weeks yeah quite a few incidents and of course right in the mid
dle of spring break and the getaway so this is top of mind for a lot of people we've had these incidents over the last month United trying to reassure its customers let's remind you of some of them we begin with that incident out of Houston a 737 United flight started seeing Fire coming out of the back of an engine it appears to have been either an engine stall or a backfire from that engine a compressor stall not at all unusual the plane landed safely then we had the flight from San Francisco t
aking off and lost a tire on takeoff it was headed to Japan you may recall it then made an emergency Landing in Los Angeles the tire fell on a bunch of cars below damaging several of the cars we had that 737 that slid off the Runway in Houston you may recall uh people there inconvenience put everybody safe on that flight that landed in Houston then that flight coming out of Sydney Australia back to the States they had to turn around mid-flight because of what appears to have been a hydraulic lea
k of fluid coming out of the bottom of the plane the plane landed safely in Sydney that was a triple 7 and then just last week we had a 737 another one Landing in Medford Oregon with a panel missing on the underside of the plane no idea of what happened there but the plane landed safely in Medford Oregon in all of these incidents everybody was safe nobody was injured at all but it really has caused United Airlines to want to reassure customers it takes all of this very seriously and it is doubli
ng down on safety here's what United CEO Scott Kirby is telling to telling passengers in an email that he sent out number one he is reiterating that they uh are all all of these incidents are unrelated there's no connective thread through them necessarily and yet he says they have sharpened their focus United adding an extra day to Pilot training also updating training for new mechanics dedicating more resources to supplier Network management and and also uh really trying to double down on the e
ntire maintenance sche these incidents not are not necessarily A manufacturing problem with Boeing they all would seem to be the connective tissue if there is any seems to be maintenance at United Airlines they're trying to double down on that back to you so Tom just put this in perspective quickly you cover this every day you just walk through so many incidents how are people at home supposed to feel about flying right now yeah you know these are I I know it's hard to hear this but these are al
l apparently one-offs in other words an isolated case here an isolated case there there's nothing to connect them other than uh maintenance issues and so that's why United is is doubling down listen in 2023 we had not a single jet aircraft commercial jet airliner crash anywhere in the world that's amazing that was the safest year ever for Aviation the last time we had a jetliner a US jetliner crash in this country was in 2009 Aviation is incredibly safe uh and yet these incidents really do reinf
orce and reiterate for the airlines the need to constantly be on your game every single day and United says it's doubling down on a exactly that important context there Tom Costello in Washington thank you so much and a programming note for you here list Hol is going to have an exclusive interview with the head of the FAA addressing the ongoing Airline safety concerns you can see their conversation tonight on NBC Nightly News of course hey thanks for watching don't miss the Today's Show every we
ekday at 11:00 a.m. eastern 8 Pacific on our streaming Channel today all day to watch head to today.com allay or click the link right here
Comments
“Even if our planes are falling apart, we have zero casualty”
people you should trust the least in order: 1) politicians 2) the prince of nigeria calling you 3) CEOs
The problem is not Boing, The problem is the lack of maintenance from United for their airplanes. United is the only Airlines with all this issues.
stock prices are more important than customer safety. same ol same ol.
We might not had a plane crash since 2009, but we can't forget the lady who died in 2018 who was stuck in a window on Southwest that is another thing they need to think about. People could still die from these issues.
And NO senate inquiry for High risk, low quality implementation of an airline at Congress or Senate?
I got a new insult: “I hope your United flight is in a Max coming from San Francisco””
Glad there were no injuries .no deaths..no connective thread..how about improving maintenance procedures...greater accountability to passengers.....
That was a pretty long list…
everyone is too scared to fly in a boeing plane. everyone is afraid to trust if it is safe enough to fly on one. Thank you boeing CEO and Stockholders.
I can't imagine flying United until they get their 💩 together.
well if a CEO says things are fine, it must be true!
"Please help me, I'm poor. I need that bonus and 100% pay hike to survive"
the odds to have all these accidents in one company....is even much smaller than winning a lottery or being struck by lightning... LOL
Too late, booked my business trip to the USA from Canada on American Airlines on Airbus and Embraer aircraft.
Sounds like United grew too much without maintaining the Quality of the product.
^adds extra pilot training day* [plane engines calm down and function right away]
The connection is they are all Boring jets, not Airbus jets.
The " whistle blower" SUDDENLY committed suicide???? Really convenient for Boeing???? Something really stinks here!!!!
You can forget about customers right now. Because soon they would have moved to other airlines. You can stay united meanwhile.