hey it's michael welcome to my channel
and let me know if you can relate to this when you went to buy a smart tv you decided to go
with a big brand name like samsung for all of your streaming needs but when you searched your smart
tvs app store a problem you see netflix prime video and hulu but at least one of your favorite
apps not available to be downloaded and installed so if that sounds familiar today's video is for
you i'm going to explain why some apps may not show up on your samsung
tv and what you can do
about it let's get started i'll get straight to the point the best way that i can say this is that
when it comes to streaming apps not all smart tvs are created equal i did some research and found
samsung on the list of supported devices for a lot of streaming services including youtube tv peacock
and discovery plus but almost every day people who use those services contact me and they all
have the same problem they say that they cannot find those three apps and other
s too through
samsung's smart tv app store and here's why in the fine print on the websites of those
streaming services you see that they support only newer samsung tv sets for youtube tv it's
2016 and later models only and for peacock and discovery plus the app is compatible with
samsung's interface on only 2017 and later models so i know it's frustrating a tv set only four
years old is not new enough come on i asked samsung's chat support for an explanation they
told me what i thought th
ey'd say and it's this sorry this is a compatibility issue or the apps
do not work with the internal operating system of the tv set but don't be so quick to place blame
here especially on the streaming services because if i were to ask them i'm sure they would all say
they want to be on as many platforms as possible the problem there are expenses associated
with adding their app to each and every one of those platforms and that's why some
apps aren't on samsung's smart tv platform at all fo
r example philo the live tv streaming
service works with supported devices like a roku amazon fire tv apple tv and chromecast no samsung
listed here a company spokesperson told me philo would like to support samsung at some point
in the future but quote significant resources are required for every platform the service
supports so in other words it requires technology and money now the solution to this problem
we've been talking about was included in the response from samsung's customer supp
ort agent and
that is to use a streaming media player instead most people prefer to use a streaming media
player anyway and here in the united states roku is number one so it makes sense that the major
streaming apps make it a priority to be compatible with roku so let's get to my advice if
your samsung is older than a 2016 or model you don't need to spend 500 on a new tv set
to get those apps that i mentioned and others too keep using the tv set that you already have
and just buy a roku t
hat cost less than 50 a roku express 4k plus plugs into the
hdmi port on the back of your samsung and can be set up in about five minutes and i've
got a link down below with all the details step by step when you use a roku or another streaming
device you also get access to more streaming apps than what is available from samsung's platform and
roku has lots of free content too check out the popular roku channel first the user experience is
also better with a streaming device look at roku's h
ome screen it features big bright thumbnails
of popular streaming apps for easy access and although samsung has improved its navigation it
doesn't come close to roku and finally take a look at the remote side by side i have the roku
remote and the samsung remote i find it a whole lot easier and faster too to click around with
the roku remote compared to my samsung remote just because the roku remote is simpler and
built for streamers don't get me wrong i love my samsung tv but i did not buy
it for the smart
tv interface and i think if you use more than one or two streaming apps you'll be a lot happier if
you hook up a roku or another streaming device to your samsung tv you can stream that way
for years to come hopefully without any major issues thanks for watching today's video see
you back here for another one soon take care
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