the technology people are looking for is often quite complex we listen to what people want and put that together into meaningful systems that are easy to use and reliable for years to come people come to us always asking for the exact same thing make it simple and that's what we deliver the reality of the technology that we Supply is if it's not easy to use it doesn't get used so that's where we come in we offer such a wide variety of solutions that it's really important for clients to kind of t
ouch and see and understand the different options available I often tell our clients that our showrooms kind of like a smorgasbord we're not here to pigeonhole people into a certain aspect or agenda it's more just to educate them on here's different solutions that are available within different aspects of their home or their build and see which ones really fit and stick out [Music] our production facility is almost like the the engine room where everything comes together we receive equipment tha
t we can we can pick and Stage our design team when they're Building Systems they can see what we have on hand that meets the needs of the clients when timelines get tight and then they can pass that over to our pre-production crew who can start racking and staging the equipment our production operations and design project management teams can work directly hand in hand in the same facility to make sure we can be as efficient as possible one of the things that really separates pure image is our
dedication to service we're not here for a quick sale we're always looking for a long-term relationship with our clients that's why we have a dedicated service division that's running seven days a week making sure that our clients know that we're there for them well beyond when the Project's reached it's it's completion timeline these systems are so sophisticated and somehow at homes we've maybe put in two to three hundred devices in so those devices are going to need some attention every now an
d then but with the system that we're using to maintain it most of the problems that we see arise we get fixed before the client even knows it's happened at the end of the day people come first it's why we keep growing our clients have come to recognize that about pure image no matter what we have their best interests at heart we're looking for Solutions based on an understanding of who they are both internally and externally we're looking for ways to show that our clients matter more than the t
echnology that we're putting in their homes or businesses
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